![Set mit Damenparfüm Bright Crystal VERSACE - Gentiuss](http://www.gentiritter.com/cdn/shop/products/set-mit-damenparfum-bright-crystal-versace-3-pcs_{width}x.jpg?v=1606242202)
![](https://cdn.shopify.com/s/files/1/0104/3428/1519/files/24-Payment-Method-Icons_RNM_231017-24_480x480.png?v=1568137856)
Conditions
Terms of Service
1. Scope
The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
These terms and conditions also apply to future business relationships with entrepreneurs, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.
2. Contractual partner, conclusion of contract
The purchase contract is concluded with GENTIUSS eU Austria.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by email. For security reasons, the text of the contract is no longer accessible via the Internet.
4. Terms of Delivery
Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.
Standard Shipping: Delivery will be within 2-7 working days from the customer's order, but in any case within 15 days from the order date. If the goods are not available, the customer will be informed immediately. Deliveries are made Monday to Saturday. In some regions, however, delivery on Saturday is unfortunately not possible.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
PayPal Express
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
Klarna :
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
Debit charge :
How does pay immediately by direct debit with Klarna work?
This is how pay immediately by direct debit with Klarna works:
When making your purchase, select Pay Now at checkout.
Select direct debit as the payment method.
Enter your bank details and your account will be automatically debited a few days later.
Klarna remembers your bank details so that you can pay even faster with 1 click for your next purchase. Absolutely safe and smoooth!
Immediate transfer :1-2-3.
1. Use Sofortüberweisung as a direct transfer method. First select your country and then determine the bank that should carry out the transfer. Simply enter BIC, BLZ or the name of your bank.
2.Log in and confirm your purchase. Now you are in the login area of the secure payment page. Log in with your online banking data. The information is transmitted to your bank in encrypted form. Then you have to enter your TAN for confirmation. For security reasons, each TAN can only be used once. The merchant receives a real-time transaction confirmation upon completion of the transfer. In this way, he can send stock goods and digital goods immediately - you will receive your purchases faster.
3. Done! You will now receive a summary of your transfer or an order confirmation from the online shop. So you have all the information about your purchase together.
Purchase on invoice
How does the purchase on account with Klarna work?
The principle is simple: you have 14 days from the invoice date to pay your invoice. You only pay when you have received the goods. You shop relaxed, complete your order and check the products at home. The invoice will be sent either by e-mail, separately by post or together with the goods.
__________________________
Repayment :
When and how do I get my money back?
If you have a credit balance with us - for example due to a return or an overpaid amount - you will automatically receive a refund from us or a refund form by e-mail.
You will receive your credit within 14 days.
Why do you need my bank details for the repayment?
Automatic repayment is not always possible. That's why we're sending you our refund form.
We need the information to ensure the refund goes to your correct account.
We guarantee that your account details will only be used for the refund.
Klarna data protection declaration for Austria here.
Klarna data protection declaration for Germany here.
Klarna terms of purchase here & here .
6. Retention of Title
The goods remain our property until full payment.
The following also applies to entrepreneurs: We reserve title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.
7. Damage in transit
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
8. Warranty and Guarantees
Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply. For consumers, the limitation period for claims for defects in used items is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse according to § 478 BGB remain unaffected.
With regard to entrepreneurs, only our own information and the product descriptions of the manufacturer that were included in the contract apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.
If the delivered item is defective, we initially provide a guarantee to entrepreneurs, at our discretion, by eliminating the defect (repair) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health
in the event of intentional or grossly negligent breach of duty or fraudulent intent
in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
as part of a guarantee promise, if agreed
as far as the area of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health,
in the event of intentional or grossly negligent breach of duty,
in the case of a promise of guarantee, if agreed, or
as far as the area of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected. For the rest, claims for damages are excluded.
10. Dispute Resolution
In accordance with the regulation on online dispute resolution in consumer matters (ODR regulation), we would like to inform you about the online dispute resolution platform (OS platform).
Consumers have the option of submitting complaints to the European Commission's online dispute resolution platform at http://ec.europa.eu/odr. You will find the necessary contact details above in our imprint.
However, we would like to point out that we are not willing or obliged to participate in dispute settlement proceedings before a consumer arbitration board.
11. Final Provisions
If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.
12. Miscellaneous
Please note that Gentiuss eU reserves the right to send payment requests to your email address.
You are required to provide a correct email address and to inform Gentiuss eU if your email address changes. You will receive the legally required invoice receipt in your shipping confirmation email.
13. Changes to our Terms and Conditions
We reserve the right to unilaterally change our terms and conditions, terms of use and right of withdrawal at any time. The terms and conditions valid at the time of the order apply to the order, unless the terms and conditions are changed due to new legal provisions or official orders.
14.Privacy Policy
We pass on your personal data to third parties
exclusively to the service partners involved in the execution of the contract,
such as the logistics company commissioned with the delivery, the contracted dropshipping supplier,
Accounting and the bank responsible for payment matters.
In cases where your personal data is passed on to third parties, the scope of the
transmitted data to the necessary minimum. Customer data will not be passed on to third parties,
unless this is absolutely necessary for the execution of the contract. As part of your registration at Gentiuss SHOP and during order processing, your consent to the processing of this data will be obtained.
Data protection
privacy
We have written this data protection declaration (version 05.07.2018-221066832) in order to explain to you in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act (DSG), what information we collect, how we use data and what decision-making options are available you as a visitor to this website.
Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible when creating them.
Automatic data storage
When you visit websites today, certain information is automatically created and stored, including on this website.
If you visit our website as you are right now, our web server (computer on which this website is stored) automatically saves data such as
the address (URL) of the accessed website
Browser and browser version
the operating system used
the address (URL) of the previously visited page (referrer URL)
the hostname and IP address of the device from which access is being made
Date and Time
in files (web server log files).
As a rule, web server log files are stored for two weeks and then automatically deleted. We do not pass on this data, but cannot rule out that this data will be viewed in the event of illegal behavior.
According to Article 6 Paragraph 1 f GDPR (lawfulness of processing), the legal basis is that there is a legitimate interest in enabling the error-free operation of this website by recording web server log files.
storage of personal data
Personal data that you transmit to us electronically on this website, such as name, e-mail address, address or other personal information when submitting a form or comments on the blog, will be stored by us together with the time and the IP Address used only for the purpose stated, kept safe and not passed on to third parties.
We pass on your personal data to third parties
exclusively to the service partners involved in the execution of the contract,
such as the logistics company commissioned with the delivery, the contracted dropshipping supplier,
Accounting and the bank responsible for payment matters.
In cases where your personal data is passed on to third parties, the scope of the
transmitted data to the necessary minimum. Customer data will not be passed on to third parties,
unless this is absolutely necessary for the execution of the contract. As part of your registration at Gentiuss SHOP and during order processing, your consent to the processing of this data will be obtained.
We therefore only use your personal data for communication with those visitors who expressly request contact and for the processing of the services and products offered on this website. We do not pass on your personal data without your consent, but we cannot rule out that this data will be viewed in the event of illegal behavior.
If you send us personal data by e-mail - thus outside of this website - we cannot guarantee a secure transmission and the protection of your data. We recommend that you never send confidential data unencrypted by e-mail.
According to Article 6 paragraph 1 a GDPR (lawfulness of processing), the legal basis is that you give us your consent to process the data you have entered. You can revoke this consent at any time - an informal e-mail is sufficient, you will find our contact details in the imprint.
Rights under the General Data Protection Regulation
According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you have the following rights:
Right to rectification (Article 16 GDPR)
Right to erasure (“right to be forgotten”) (Article 17 GDPR)
Right to restriction of processing (Article 18 GDPR)
Right to notification – obligation to notify in connection with rectification or erasure of personal data or restriction of processing (Article 19 GDPR)
Right to data portability (Article 20 GDPR)
Right to object (Article 21 GDPR)
Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority, which is the data protection authority in Austria, whose website you can access at https://www. dsb.gv.at/.
TLS encryption with https
We use https to transmit data securely on the Internet (data protection through technology design Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this protection of data transmission by the small lock symbol in the top left corner of the browser and the use of the https scheme (instead of http) as part of our Internet address.
cookies
Our website uses HTTP cookies to store user-specific data.
A cookie is a short data package that is exchanged between the web browser and the web server, but is completely meaningless for them and is only used for the web application, e.g. B. an online shop, is given a meaning, such as the content of a virtual shopping cart.
There are two types of cookies: first-party cookies are created by our website, third-party cookies are created by other websites (e.g. Google Analytics).
There are three categories of cookies: strictly necessary cookies to ensure basic functions of the website, functional cookies to ensure the performance of the website and target-oriented cookies to improve the user experience.
We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
See cookie settings and delete cookies
If you want to see which cookies have been stored in your browser, change cookie settings or delete cookies, you can find this in your browser settings:
Safari: Managing Cookies and Website Data with Safari
Firefox: Clear cookies to remove data websites have placed on your computer
Chrome: Delete, enable and manage cookies in Chrome
Internet Explorer: Delete and manage cookies
If you do not want data to be stored in cookies, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. You can delete cookies that are already on your computer or disable cookies at any time. The procedure for this differs depending on the browser, it is best to search for the instructions in Google with the search term "Delete cookies Chrome" or "Deactivate cookies Chrome" in the case of a Chrome browser or exchange the word "Chrome" for the name of your browser, e.g. E.g. Edge, Firefox, Safari.
If you generally do not allow us to use cookies, ie deactivate them via browser settings, some functions and pages may not work as expected.
Google Fonts Privacy Policy
We use Google Fonts from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google account data will be transmitted to Google while using Google Fonts. Google only records the use of CSS and the fonts used and stores this data securely. You can find more about these and other questions at https://developers.google.com/fonts/faq.
You can read about which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
Google reCAPTCHA
We use the Google reCaptcha service to determine whether a person or a computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website that you are visiting and on which the Captcha is integrated, the date and duration of the visit, the identification data of the device used Browser and operating system type, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the data processing described is Article 6 Paragraph 1 Letter f of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing, to ensure the security of our website and to protect us from automated input (attacks).
Google Maps Privacy Policy
We use Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website.
By using the functions of this map, data is transmitted to Google. You can read about which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
Google Ads (Google AdWords) Conversion Tracking Privacy Policy-
We use Google Ads (formerly Google AdWords) as an online marketing measure to advertise our products and services. We want to make more people aware of the high quality of our offers on the Internet. As part of our advertising measures through Google Ads, we use conversion tracking from Google LLC on our website.
1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). This free tracking tool allows us to better tailor our advertising to your interests and needs. In the following article we want to go into more detail about why we use conversion tracking, what data is stored and how you can prevent this data storage.
What is Google Ads conversion tracking?
Google Ads (formerly Google AdWords) is Google LLC's in-house online advertising system. We are convinced of the quality of our offer and want as many people as possible to get to know our website. In the online area, Google Ads offers the best platform for this. Of course, we also want to get a precise overview of the cost-benefit factor of our advertising campaigns. That's why we use the Google Ads conversion tracking tool.
But what exactly is a conversion? A conversion occurs when you change from a purely interested website visitor to an acting visitor. This always happens when you click on our ad and then perform another action, such as visiting our website. We use Google's conversion tracking tool to record what happens after a user clicks on our Google Ads ad. For example, we can see whether products are being purchased, services are being used or whether users have signed up for our newsletter.
Why do we use Google Ads conversion tracking on our website?
We use Google Ads to draw attention to our offer on other websites. The aim is that our advertising campaigns really only reach those people who are interested in our offers. With the conversion tracking tool, we see which keywords, ads, ad groups and campaigns lead to the desired customer actions. We see how many customers interact with our ads on a device and then convert. This data enables us to calculate our cost-benefit factor, measure the success of individual advertising measures and consequently optimize our online marketing measures. With the help of the data obtained, we can also make our website more interesting for you and adapt our advertising offer even more individually to your needs.
What data is stored with Google Ads conversion tracking?
We have embedded a conversion tracking tag or code snippet on our website to better analyze certain user actions. If you now click on one of our Google Ads ads, the "Conversion" cookie from a Google domain will be stored on your computer (usually in the browser) or mobile device. Cookies are small text files that store information on your computer.
Here is the data of the most important cookies for Google's conversion tracking:
Name: Conversion value: EhMI_aySuoyv4gIVled3Ch0llweVGAEgt-mr6aXd7dYlSAGQ111246290-3 Purpose: This cookie saves every conversion that you make on our site after you came to us via Google Ads. Expiry date: after 3 months
Name: _gac Value: 1.1558695989.EAIaIQobChMIiOmEgYO04gIVj5AYCh2CBAPrEAAYASAAEgIYQfD_BwE Purpose: This is a classic Google Analytics cookie and is used to record various actions on our website. Expiry date: after 3 months
Note: The _gac cookie only appears in connection with Google Analytics. The above list does not claim to be complete, since Google also uses other cookies for analytical evaluation.
As soon as you complete an action on our website, Google recognizes the cookie and saves your action as a so-called conversion. As long as you surf our website and the cookie has not yet expired, we and Google will recognize that you have found us via our Google Ads ad. The cookie is read and sent back to Google Ads with the conversion data. It is also possible that other cookies are used to measure conversions. Google Ads conversion tracking can be further refined and improved with the help of Google Analytics. For ads that Google displays in various places on the web, cookies with the name “__gads” or “_gac” may be set under our domain. Since September 2017, analytics.js has been storing various campaign information with the _gac cookie. The cookie saves this data as soon as you visit one of our pages for which Google Ads automatic tagging has been set up. Unlike cookies set for Google domains, Google can only read these conversion cookies when you are on our website. We do not collect or receive any personal data. We get a report from Google with statistical evaluations. For example, we learn the total number of users who clicked on our ad and we see which advertising measures were well received.
How long and where is the data stored?
At this point we would like to point out that we have no influence on how Google uses the collected data. According to Google, the data is encrypted and stored on secure servers. In most cases, conversion cookies expire after 30 days and do not transmit any personal data. The cookies named "Conversion" and "_gac" (used in connection with Google Analytics) have an expiry date of 3 months.
How can I delete my data or prevent data storage?
You have the option not to participate in Google Ads conversion tracking. If you disable the Google conversion tracking cookie via your browser, you block conversion tracking. In this case, you will not be included in the statistics of the tracking tool. You can change the cookie settings in your browser at any time. Each browser works a little differently. Here are the instructions on how to manage cookies in your browser: Chrome: Delete, enable and manage cookies in Chrome Safari: Manage cookies and website data with Safari Firefox: Delete cookies to remove data that websites have stored on your computer Internet Explorer: Delete and manage cookies Microsoft Edge: Delete and manage cookies
If you generally do not want any cookies, you can set up your browser so that it always informs you when a cookie is to be set. You can decide for each individual cookie whether you allow the cookie or not. Downloading and installing this browser plug-in from https://support.google.com/ads/answer/7395996 will also disable all "advertising cookies". Keep in mind that by disabling these cookies you will not prevent the ads, only the personalized advertising.
Due to the certification for the American-European data protection agreement "Privacy Shield", the American group Google LLC must comply with the data protection laws applicable in the EU. If you would like to find out more about data protection at Google, we recommend Google's general data protection declaration: https://policies.google.com/privacy?hl=de.
Google Analytics Privacy Policy
We use the analysis tracking tool Google Analytics (GA) from the American company Google LLC (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. Google Analytics collects data about your actions on our website. For example, if you click on a link, this action is stored in a cookie and sent to Google Analytics. The reports we receive from Google Analytics allow us to better tailor our website and service to your needs. In the following we will go into more detail about the tracking tool and, above all, inform you about which data is stored and how you can prevent this.
What is Google Analytics?
Google Analytics is a tracking tool used to analyze traffic on our website. In order for Google Analytics to work, a tracking code is built into the code of our website. When you visit our website, this code records various actions that you take on our website. As soon as you leave our website, this data is sent to the Google Analytics servers and stored there.
Google processes the data and we receive reports on your user behavior. These reports may include the following:
• Target group reports: With target group reports, we get to know our users better and know more precisely who is interested in our service.
• Ad reports: Ad reports make it easier for us to analyze and improve our online advertising.
• Acquisition Reports: Acquisition reports provide us with helpful information on how to attract more people to our service.
• Behavior Reports: Here we learn how you interact with our website. We can understand which path you take on our site and which links you click on.
• Conversion reports: Conversion is a process in which you carry out a desired action based on a marketing message. For example, when you go from being a mere website visitor to a buyer or newsletter subscriber. These reports enable us to learn more about how our marketing measures are resonating with you. This is how we want to increase our conversion rate.
• Real-time reports: Here we always know immediately what is happening on our website. For example, we can see how many users are currently reading this text.
Why do we use Google Analytics on our website?
Our goal with this website is clear: We want to offer you the best possible service. The statistics and data from Google Analytics help us to achieve this goal.
The statistically evaluated data give us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimize our site so that interested people can find it more easily on Google. On the other hand, the data helps us to better understand you as a visitor. We therefore know exactly what we need to improve on our website in order to offer you the best possible service. The data also helps us to carry out our advertising and marketing measures more individually and cost-effectively. After all, it only makes sense to show our products and services to people who care.
What data is stored by Google Analytics?
Google Analytics uses a tracking code to create a random, unique ID that is linked to your browser cookie. This is how Google Analytics recognizes you as a new user. The next time you visit our site, you will be recognized as a "returning" user. All collected data is stored together with this user ID. This makes it possible to evaluate pseudonymous user profiles in the first place.
Identifiers such as cookies and app instance IDs are used to measure your interactions on our website. Interactions are any type of action you take on our website. If you also use other Google systems (such as a Google account), data generated via Google Analytics can be linked to third-party cookies. Google does not pass on Google Analytics data unless we as the website operator authorize this. Exceptions may arise if required by law.
The following cookies are used by Google Analytics:
Name: _ga Value: 2.1326744211.152111246290-5 Purpose: By default, analytics.js uses the _ga cookie to store the user ID. Basically, it serves to differentiate between website visitors. Expiry date: after 2 years
Name: _gid Value: 2.1687193234.152111246290-1 Purpose: The cookie is also used to distinguish between website visitors. Expiry date: after 24 hours
Name: _gat_gtag_UA_ Value: 1 Usage: Used to lower request rate. If Google Analytics is provided via Google Tag Manager, this cookie is given the name _dc_gtm_ . Expiry date: after 1 minute
Name: AMP_TOKEN Value: no information Purpose: The cookie has a token with which a user ID can be retrieved from the AMP client ID service. Other possible values indicate an opt-out, a request, or an error. Expiry date: after 30 seconds to a year
Name: __utma Value: 1564498958.1564498958.1564498958.1 Purpose: This cookie can be used to track your behavior on the website and measure its performance. The cookie is updated each time information is sent to Google Analytics. Expiry date: after 2 years
Name: __utmt Value: 1 Purpose: Like _gat_gtag_UA_, the cookie is used to throttle the request rate. Expiry date: after 10 minutes
Name: __utmb Value: 3.10.1564498958 Purpose: This cookie is used to determine new sessions. It is updated every time new data or information is sent to Google Analytics. Expiry date: after 30 minutes
Name: __utmc Value: 167421564 Purpose: This cookie is used to set new sessions for returning visitors. This is a session cookie and is only stored until you close the browser. Expiry date: After closing the browser
Name: __utmz Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/ Purpose: The cookie is used to identify the source of traffic to our website. This means that the cookie stores where you came from on our website
arrived. That could have been another page or an advertisement. Expiry date: after 6 months
Name: __utmv Value: not specified Purpose: The cookie is used to store user-defined user data. It is always updated when information is sent to Google Analytics. Expiry date: after 2 years
Note: This list cannot claim to be complete, since Google is constantly changing the choice of its cookies.
Here we show you an overview of the most important data that is collected with Google Analytics:
Heatmaps: Google creates so-called heatmaps. Heatmaps show exactly those areas that you click on. This is how we get information about where you are on our site.
Session duration: Google defines the session duration as the time you spend on our site without leaving the site. If you have been inactive for 20 minutes, the session ends automatically.
Bounce rate: A bounce is when you only view one page on our website and then leave our website again.
Account creation: If you create an account or place an order on our website, Google Analytics collects this data.
IP address: The IP address is only shown in abbreviated form so that no clear assignment is possible.
Location: The country and your approximate location can be determined via the IP address. This process is also referred to as IP location determination.
Technical information: The technical information includes, among other things, your browser type, your Internet provider or your screen resolution.
Source of origin: Google Analytics or we are of course also interested in which website or which advertisement you came to our site from.
Other data are contact details, any ratings, playing media (e.g. if you play a video on our site), sharing content via social media or adding it to your favorites. The list does not claim to be complete and only serves as a general guide to data storage by Google Analytics.
How long and where is the data stored?
Google has distributed their servers all over the world. Most of the servers are located in America and consequently your data is mostly stored on American servers. Here you can read exactly where the Google data centers are located: https://www.google.com/about/datacenters/inside/locations/?hl=de
Your data is distributed across different physical media. This has the advantage that the data can be called up more quickly and is better protected against manipulation. Every Google data center has emergency programs for your data. For example, if the
If hardware fails at Google or natural disasters paralyze servers, the risk of a service interruption at Google remains low.
A standard storage period for your user data of 26 months is set for Google Analytics. Then your user data will be deleted. However, we have the option of choosing the retention period for user data ourselves. We have five options available for this:
• Deletion after 14 months
• Deletion after 26 months
• Deletion after 38 months
• Deletion after 50 months
• No automatic deletion
When the specified period has expired, the data will be deleted once a month. This retention period applies to your data associated with cookies, user recognition and advertising IDs (e.g. cookies from the DoubleClick domain). Report results are based on aggregated data and are stored independently of user data. Aggregated data is a merging of individual data into a larger unit.
How can I delete my data or prevent data storage?
Under European Union data protection law, you have the right to access, update, delete or restrict your data. You can prevent Google Analytics from using your data by using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js). You can download and install the browser add-on from https://tools.google.com/dlpage/gaoptout?hl=de. Please note that this add-on only disables data collection by Google Analytics.
If you generally want to deactivate, delete or manage cookies (independent of Google Analytics), there are separate instructions for each browser: Chrome: Delete, activate and manage cookies in Chrome Safari: Manage cookies and website data with Safari Firefox: Delete cookies, to remove data that websites have placed on your computer Internet Explorer: delete and manage cookies Microsoft Edge: delete and manage cookies
Google Analytics is an active participant in the EU-US Privacy Shield Framework, which regulates the correct and secure data transfer of personal data. For more information, see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=111246290. We hope we were able to provide you with the most important information about data processing by Google Analytics. If you want to learn more about the tracking service, we recommend these two links: http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245 ?hl=de.
Facebook Privacy Policy
We use functions from Facebook on this website, a social media network operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
You can read about which functions (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/.
By visiting our website, information can be transmitted to Facebook. If you have a Facebook account, Facebook can associate this data with your personal account. If you do not want this, please log out of Facebook.
The data protection guidelines, which information Facebook collects and how they use it can be found at https://www.facebook.com/policy.php.
Facebook Pixel Privacy Policy-
We use the Facebook pixel from Facebook on our website. We have implemented code for this on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that Facebook can use to track your user actions if you came to our website via Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data such as IP address, user ID) with the data in your Facebook account. Then Facebook deletes this data again. The data collected is anonymous and cannot be viewed by us and can only be used in the context of placing advertisements. If you are a Facebook user yourself and are logged in, your visit to our website will automatically be assigned to your Facebook user account.
We only want to show our services and products to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. In this way, Facebook users (if they have allowed personalized advertising) will see appropriate advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.
In the following we show you the cookies that were set by integrating Facebook pixels on a test page. Please note that these are just example cookies. Depending on the interaction on our website, different cookies are set.
Name: _fbp Value: fb.1.1568287647279.257405483-6111246290-7 Purpose: This cookie is used by Facebook to display advertising products. Expiry date: after 3 months
Name: fr Value: 0aPf312HOS5Pboo2r..Bdeiuf…1.0.Bdeiuf. Purpose: This cookie is used to ensure that the Facebook pixel works properly. Expiry date: after 3 months
Name: comment_author_50ae8267e2bdf1253ec1a5769f48e062111246290-3 Value: Name of the author Purpose: This cookie stores the text and the name of a user who leaves a comment, for example. Expiry date: after 12 months
Name: comment_author_url_50ae8267e2bdf1253ec1a5769f48e062 Value: https%3A%2F%2Fwww.testseite…%2F (author's URL) Purpose: This cookie stores the URL of the website that the user enters in a text field on our website. Expiry date: after 12 months
Name: comment_author_email_50ae8267e2bdf1253ec1a5769f48e062 Value: Author's e-mail address Purpose: This cookie saves the user's e-mail address if he has provided it on the website. Expiry date: after 12 months
Note: The cookies mentioned above relate to individual user behavior. Changes on Facebook can never be ruled out, especially when using cookies.
If you are logged in to Facebook, you can change your settings for advertisements yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can generally manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. There you have the option of deactivating or activating providers.
If you want to learn more about Facebook's privacy policy, we recommend the company's own privacy policy at https://www.facebook.com/policy.php.
Facebook Social Plugins Privacy Policy
So-called social plug-ins from the company Facebook Inc. are installed on our website. You can recognize these buttons by the classic Facebook logo, such as the "Like" button (the hand with the thumb raised) or by a clear "Facebook plug-in" label. A social plugin is a small piece of Facebook that is integrated into our site. Each plugin has its own function. The most used features are the familiar “Like” and “Share” buttons.
The following social plug-ins are offered by Facebook:
• “Save” button
• Like button, share, send and quote
• Page Plugin
• Comments
• Messenger plug-in
• Embedded posts and video players
• Group plug-in At https://developers.facebook.com/docs/plugins you will find more detailed information on how the individual plug-ins are used. We use the social plug-ins on the one hand to offer you a better user experience on our site and on the other hand because Facebook can use them to optimize our advertisements. If you have a Facebook account or have visited facebook.com before, Facebook has already set at least one cookie in your browser. In this case, your browser sends over
This cookie sends information to Facebook as soon as you visit our site or interact with social plug-ins (e.g. the "Like" button).
The information received will be deleted or made anonymous within 90 days. According to Facebook, this data includes your IP address, which website you visited, the date, time and other information relating to your browser.
In order to prevent Facebook from collecting a lot of data during your visit to our website and connecting it to Facebook data, you must log out of Facebook while you are visiting the website (log out).
If you are not logged into Facebook or do not have a Facebook account, your browser will send less information to Facebook because you have fewer Facebook cookies. Nevertheless, data such as your IP address or which website you visit can be transmitted to Facebook. We would like to expressly point out that we do not know the exact content of the data. However, based on our current state of knowledge, we try to inform you as much as possible about data processing. You can also read about how Facebook uses the data in the company's data guidelines at https://www.facebook.com/about/privacy/update.
At least the following cookies are set in your browser when you visit a website with social plug-ins from Facebook:
Surname: dpr value: not specified Purpose: This cookie is used to make the social plug-ins work on our website. Expiry Date: after the session ends
Surname: fr value: 0jieyh4111246290c2GnlufEJ9..Bde09j…1.0.Bde09j Purpose : The cookie is also necessary for the plug-ins to function properly.
Expiry date: after 3 months
Annotation: These cookies were set after a test, even if you are not a Facebook member.
If you are logged in to Facebook, you can change your settings for advertisements yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/grundsätzlich. There you have the option of deactivating or activating providers.
If you want to learn more about Facebook's privacy policy, we recommend the company's own privacy policy at https://www.facebook.com/policy.php.
Instagram Privacy Policy
We have integrated Instagram functions on our website. Instagram is a social media platform operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA.
Instagram has been a subsidiary of Facebook Inc. since 2012 and is one of the Facebook products. Embedding Instagram content on our website is called embedding. This enables us to show you content such as buttons, photos or videos from Instagram directly on our website. If you call up web pages on our website that have an integrated Instagram function, data will be transmitted to Instagram, stored and processed. Instagram uses the same systems and technologies as Facebook. Your data will thus be processed across all Facebook companies.
In the following we would like to give you a more detailed insight into why Instagram collects data, what data it is and how you can largely control the data processing. Since Instagram belongs to Facebook Inc., we get our information from the Instagram guidelines on the one hand, but also from the Facebook data guidelines on the other.
What is Instagram?
Instagram is one of the most well-known social media networks worldwide. Instagram combines the advantages of a blog with the advantages of audiovisual platforms such as YouTube or Vimeo. You can upload photos and short videos to "Insta" (as many users casually call the platform), edit them with various filters and also share them on other social networks. And if you don't want to be active yourself, you can just follow other interesting users.
Why do we use Instagram on our website?
Instagram is the social media platform that has really taken off in recent years. And of course we also reacted to this boom. We want you to feel as comfortable as possible on our website. Therefore, a varied preparation of our content is a matter of course for us. The embedded Instagram functions allow us to enrich our content with helpful, funny or exciting content from the Instagram world. Since Instagram is a subsidiary of Facebook, the data collected can also be useful for personalized advertising on Facebook. In this way, our advertisements only get to people who are really interested in our products or services.
Instagram also uses the collected data for measurement and analysis purposes. We get summarized statistics and thus more insight into your wishes and interests. It is important to note that these reports do not personally identify you.
What data is stored by Instagram?
When you come across one of our pages that has Instagram features (such as Instagram images or plugins) built in, your browser automatically connects to Instagram's servers. Data is sent to Instagram, stored and processed. This is regardless of whether you have an Instagram account or not. This includes information about our website, about your computer, about purchases made, about advertisements that you see and how you use our offer. Furthermore, the date and time of your interaction with Instagram are also saved. If you have an Instagram account or are logged in, Instagram stores significantly more data about you.
Facebook distinguishes between customer data and event data. We assume that this is the case with Instagram as well. Customer data are for example name, address, telephone number
and IP address. This customer data will only be transmitted to Instagram if it has been "hashed" beforehand. Hashing means converting a record into a string. This allows you to encrypt the contact data. In addition, the “event data” mentioned above are also transmitted. Facebook – and consequently also Instagram – understands “event data” to be data about your user behavior. It can also happen that contact data is combined with event data. The contact data collected will be compared with the data that Instagram already has from you.
The collected data is transmitted to Facebook via small text files (cookies), which are usually set in your browser. Depending on the Instagram functions used and whether you have an Instagram account yourself, different amounts of data are stored.
We assume that data processing works the same on Instagram as on Facebook. This means: if you have an Instagram account or have visited www.instagram.com, Instagram has set at least one cookie. If this is the case, your browser sends information to Instagram via the cookie as soon as you come into contact with an Instagram function. This data will be deleted or made anonymous again after 90 days at the latest (after comparison). Although we have dealt intensively with Instagram's data processing, we cannot say exactly what data Instagram collects and stores.
In the following we show you cookies that are set in your browser at least when you click on an Instagram function (such as a button or an Insta image). In our test, we assume that you do not have an Instagram account. Of course, if you are logged in to Instagram, significantly more cookies will be set in your browser.
These cookies were used in our test:
Name: csrftoken Value: “” Purpose: This cookie is set with high probability for security reasons to prevent falsification of requests. However, we could not find out more precisely. Expiry date: after one year
Name: mid Value: “” Purpose: Instagram sets this cookie to optimize its own services and offers on and off Instagram. The cookie defines a unique user ID. Expiry date: after the end of the session
Name: fbsr_111246290124024 Value: no information Purpose: This cookie stores the log-in request for users of the Instagram app. Expiry date: after the end of the session
Name: rur Value: ATN Purpose: This is an Instagram cookie that enables the functionality on
Instagram guaranteed. Expiry date: after the end of the session
Name: urlgen Value: “{\”194.96.75.33\”: 1901}:1iEtYv:Y833k2_UjKvXgYe111246290” Purpose: This cookie is used for Instagram marketing purposes. Expiry date: after the end of the session
Note: We cannot claim completeness here. Which cookies are set in the individual case depends on the embedded functions and your use of Instagram.
How long and where is the data stored?
Instagram shares the information it receives between the Facebook companies with external partners and with people you connect with around the world. Data processing is carried out in compliance with our own data policy. For security reasons, among other things, your data is distributed across the world on Facebook servers. Most of these servers are located in the USA.
How can I delete my data or prevent data storage?
Thanks to the General Data Protection Regulation, you have the right to information, transferability, correction and deletion of your data. You can manage your data in the Instagram settings. If you want to completely erase your data on Instagram, you need to permanently delete your Instagram account.
And this is how the Instagram account deletion works:
First, open the Instagram app. On your profile page, go down and click on "Help Center". You are now on the company's website. On the webpage, click "Manage Account" and then click "Delete Your Account".
If you delete your account entirely, Instagram will delete posts such as your photos and status updates. Information that other people have shared about you is not part of your account and consequently will not be deleted.
As already mentioned above, Instagram stores your data primarily via cookies. You can manage, deactivate or delete these cookies in your browser. Management always works a bit differently depending on your browser. Here we show you the instructions for the most important browsers. Chrome: Delete, enable and manage cookies in Chrome Safari: Manage cookies and website data with Safari Firefox: Delete cookies to remove data websites have placed on your computer Internet Explorer: Delete and manage cookies Microsoft Edge: Delete and manage of cookies
You can also basically set up your browser so that you are always informed when a cookie is to be set. Then you can always decide individually whether you want to allow the cookie or not.
Instagram is a subsidiary of Facebook Inc. and Facebook is an active participant in the EU-US Privacy Shield Framework. This framework ensures correct data transmission between the USA and the European Union. Learn more at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC. We have tried to give you the most important information about data processing by Instagram. You can learn more about Instagram's data policies at https://help.instagram.com/519522125107875.
Twitter Privacy Policy
We have integrated functions from Twitter on our website. These are, for example, embedded tweets, timelines, buttons or hashtags. Twitter is a short message service and social media platform operated by Twitter Inc., One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.
As far as we know, in the European Economic Area and in Switzerland, the mere integration of the Twitter function does not transfer any personal data or data about your web activities to Twitter. Only when you interact with the Twitter functions, such as clicking on a button, can data be sent to Twitter, stored and processed there. We have no influence on this data processing and bear no responsibility. As part of this data protection declaration, we want to give you an overview of what data Twitter stores, what Twitter does with this data and how you can largely protect yourself from data transmission.
What is Twitter?
For some, Twitter is a news service, for others a social media platform, and still others speak of a microblogging service. All of these terms have their place and mean more or less the same thing.
Both private individuals and companies use Twitter to communicate with interested people via short messages. Twitter only allows 280 characters per message. These messages are called "tweets". Unlike Facebook, for example, the service does not focus on expanding a network for “friends”, but wants to be understood as a worldwide and open news platform. You can also have an anonymous account on Twitter and tweets can be deleted by the company on the one hand and by the users themselves on the other.
Why do we use Twitter on our website?
Like many other websites and companies, we try to offer our services and services through different channels and to communicate with our customers. Twitter, in particular, has become dear to us as a useful “small” news service. Again and again we tweet or retweet exciting, funny or interesting content. We realize that you can't follow every channel separately. After all, you have other things to do as well. That is why we have also included Twitter functions on our website. You can experience our Twitter activity 'on the spot' or follow a direct link to our Twitter page. With the integration, we want to strengthen our service and user-friendliness on our website.
What data does Twitter store?
On some of our subpages you will find the built-in Twitter functions. If you interact with the Twitter content, such as clicking on a button, Twitter can collect and store data. Even if you don't have a Twitter account yourself. Twitter calls this data “log data”. This includes demographic data, browser cookie IDs, your smartphone ID, hashed email addresses, and information about which pages you have visited on Twitter and what actions you have taken. Of course, Twitter stores more data if you have a Twitter account and are logged in. This storage is mostly done via cookies. Cookies are small text files that are usually set in your browser and transmit various information to Twitter.
We will now show you which cookies are set if you are not logged in to Twitter but visit a website with built-in Twitter functions. Please consider this list as an example. Under no circumstances can we guarantee completeness here, since the choice of cookies is always changing and depends on your individual actions with the Twitter content.
These cookies were used in our test:
Name: personalization_id Value: “v1_cSJIsogU51SeE111246290” Purpose: This cookie stores information on how you use the website and which advertisements may have brought you to Twitter. Expiry date: after 2 years
Name: long Value: de Purpose: This cookie saves your default or preferred language. Expiry date: after the end of the session
Name: guest_id Value: 111246290v1%3A157132626 Purpose: This cookie is set to identify you as a guest. Expiry date: after 2 years
Name: fm Value: 0 Purpose: Unfortunately, we could not determine the purpose for this cookie
bring experience. Expiry date: after the end of the session
Name: external_referer Value: 1112462902beTA0sf5lkMrlGt Purpose: This cookie collects anonymous data such as how often you visit Twitter and how long you visit Twitter. Expiration Date: After 6 days
Name: eu_cn Value: 1 Purpose: This cookie stores user activity and is used for various advertising purposes by Twitter. Expiry date: After one year
Name: ct0 Value: c1179f07163a365d2ed7aad84c99d966 Purpose: Unfortunately we did not find any information on this cookie. Expiry date: after 6 hours
Name: _twitter_sess Value: 53D%253D–dd0248111246290- Purpose: With this cookie you can use functions within the Twitter website. Expiry date: after the end of the session
Note: Twitter also works with third parties. That's why we also recognized the three Google Analytics cookies _ga, _gat, _gid in our test.
On the one hand, Twitter uses the collected data to better understand user behavior and thus to improve its own services and advertising offers, on the other hand, the data is also used for internal security measures.
How long and where is the data stored?
If Twitter collects data from other websites, it will be deleted, aggregated or otherwise hidden after a maximum of 30 days. The Twitter servers are located at various server centers in the United States. It can therefore be assumed that the data collected will be collected and stored in America. After our research, we were not able to determine for sure whether Twitter also has its own servers in Europe. In principle, Twitter can store the collected data until it is no longer useful for the company, you delete the data or there is a legal deletion period.
How can I delete my data or prevent data storage?
In its data protection guidelines, Twitter repeatedly emphasizes that it does not store any data from external website visits if you or your browser are located in the European Economic Area or Switzerland. However, if you interact directly with Twitter, Twitter will of course also store your data.
If you have a Twitter account, you can manage your information by clicking "More" under the "Profile" button. Then click on “Settings and data protection”. Here you can manage the data processing individually. If you do not have a Twitter account, you can go to twitter.com and then click "Personalization". You can manage the data you have collected under the item "Individualization and data".
As mentioned above, most data is stored via cookies and you can manage, deactivate or delete them in your browser. Please note that you only “edit” the cookies in the browser you have chosen. This means: if you use a different browser in the future, you will have to manage your cookies there again according to your wishes. Here are the instructions on how to manage cookies for the most popular browsers. Chrome: Delete, enable and manage cookies in Chrome Safari: Manage cookies and website data with Safari Firefox: Delete cookies to remove data websites have placed on your computer Internet Explorer: Delete and manage cookies Microsoft Edge: Delete and manage of cookies
You can also manage your browser so that you are informed of each individual cookie. Then you can always decide individually whether you allow a cookie or not.
Twitter also uses the data for personalized advertising inside and outside of Twitter. You can switch off personalized advertising in the settings under "Individualization and data". If you use Twitter on a browser, you can opt out of personalized advertising at http://optout.aboutads.info/?c=2〈=EN.
Twitter is an active participant in the EU-US Privacy Shield Framework. This framework ensures correct data transmission between the USA and the European Union. Learn more at https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO.
We hope we have given you a basic overview of data processing by Twitter. We do not receive any data from Twitter and are not responsible for what Twitter does with your data. If you have any further questions on this topic, we recommend the Twitter data protection declaration at https://twitter.com/de/privacy.
Pinterest Privacy Policy
On our website we use buttons and widgets from the social media network Pinterest, owned by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA.
By calling up pages that use such functions, data (IP address, browser data, date and time, cookies) are transmitted to Pinterest, stored and evaluated.
The data protection guidelines, which information Pinterest collects and how they use it can be found at https://policy.pinterest.com/de/privacy-policy.
YouTube Privacy Policy
We use the YouTube video service from YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA on this website.
By accessing pages on our website that have integrated YouTube videos, data is transmitted to YouTube, stored and evaluated.
If you have a YouTube account and are logged in, this data will be assigned to your personal account and the data stored in it.
You can read about which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
Embedded Social Media Elements Privacy Policy-
We integrate elements of social media services on our website to display images, videos and texts. By visiting pages that display these elements, data is transferred from your browser to the respective social media service and stored there. We have no access to this data. The following links take you to the pages of the respective social media services, where it is explained how they handle your data:
• Instagram Privacy Policy: https://help.instagram.com/519522125107875
• The Google data protection declaration applies to YouTube: https://policies.google.com/privacy?hl=de
• Facebook data policy: https://www.facebook.com/about/privacy
• Twitter privacy policy: https://twitter.com/de/privacy
AddThis Privacy Policy
We use AddThis functions from Oracle America, Inc. (500 Oracle Parkway, Redwood Shores, CA 94065, USA) on this website to enable visitors to share content from this website.
AddThis Services
By using AddThis's AddThis buttons (see http://www.addthis.com/get/share/de/), visitors are able to share content from this website on various social networks such as Facebook, Twitter, Pinterest, Google+ and many others to share.
What data does AddThis process?
When visitors share content with AddThis on services where they have an account and are logged in, the visit and sharing can be attributed to the user.
AddThis uses cookies, pixel tags, HTTP headers and browser identifiers to collect information about visitor behavior and shares this information with third parties after pseudonymization.
Here is an example list of the data that may be processed:
Unique placed cookie ID of a in the web browser
Address of the visited website
time of the website visit
Search queries that led a visitor to the page with AddThis
length of stay on a website
The IP address of the computer or mobile device
Mobile advertising IDs (Apple IDFA or Google AAID)
Information contained in HTTP headers or other transmission protocols used
Which program was used on the computer (browser) or which operating system (iOS)
AddThis cookies
AddThis uses cookies, which we list below as examples and excerpts. You can find out more about AddThis cookies at http://www.addthis.com/privacy/privacy-policy.
bt2
Expiry time: 255 days
Usage: Used to record parts of the website visited in order to recommend other parts of the website
Example value: 8961a7f179d87qq69V69221066832
bku
Expiry time: 179 days
Use: Registers anonymized user data such as IP address, geographic location, websites visited and which ads the user clicked on in order to optimize the display based on user movement on websites using the same advertising network
Exemplary value: ra/99nTmYN+fZWX7221066832
Disclosure of data to third parties by AddThis
AddThis shares Collected Information with third parties - see http://www.addthis.com/privacy/privacy-policy#section5 for details.
Storage period at AddThis
AddThis retains aggregated data for a period of up to 13 months from the date of data collection.
AddThis Outpt-
If you no longer wish to see advertising based on data collected by AddThis, you can use the opt-out button at http://www.addthis.com/privacy/opt-out. An opt-out cookie is set, which you must not delete in order to keep this setting.
You can also specify your preferences for usage-based online advertising via http://www.youronlinechoices.com/at/ in preference management.
If you want to know more about how AddThis processes your data, you can find all the information at http://www.addthis.com/privacy/privacy-policy.
-Our shop was made with Shopify
Shopify Privacy Policy
1. Introduction
Welcome to Shopify!
As part of our mission to "make commerce better for everyone", Shopify Inc. and its affiliates, including Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., Shopify (USA) Inc., Shopify Commerce, collect and process Singapore Pte. Ltd., and Shopify International Limited (collectively "Shopify") a large body of information. This Privacy Policy is designed to help you understand how we collect, use, and store your personal information, whether you are a merchant or end user using Shopify's products, applications, or services (collectively, the "Services"), a customer who shopping in a store using our technology, a customer opting for Shopify Pay whether you are a participant in a Shopify "affiliate" program or simply visiting this website. By using Shopify services or dealing with a merchant using Shopify services, you agree to the terms of this Privacy Policy and, where applicable, the Shopify Terms of Service to.
We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. If we make material changes to this privacy policy, we will notify you of those changes by posting the revised policy on this website, and by other means as appropriate. If you continue to use this website or the support service after these changes are posted, you agree to the changed policy.
2. Information from Merchants
Data protection is important! If you're a merchant, your customers need to know how you, as a controller (and Shopify), collect and process their personal data. This means that if you use the Services, you agree to post an up-to-date and correct data protection declaration in your shop, which complies with the laws applicable to your company. You also agree to obtain consent from your customers for Shopify and other third parties to use and access their customers' personal information. In addition, if you collect sensitive personal information from your customers (including information about health and medical conditions, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sexuality), you agree to obtain express, affirmative consent from your customers for the use of and obtain access to sensitive personal data by Shopify and other third parties. To help you create your own privacy policy, you can use our Privacy Policy Generator to use.
What information do we collect from merchants and why?
-
We collect your name, company name, address, email address, telephone number(s) and payment information (such as your credit card information).
- We use this information to provide you with our services, e.g. B. to confirm your identity, to contact you, for advertising and marketing communications and billing. We also use this information to ensure that we comply with legal requirements.
-
We collect data about the Shopify websites you visit through your device. We also collect information about how and when you access your account and the Shopify Platform, including: Information about the device and browser used, your network connection, your IP address and information about your navigation behavior on the Shopify interface.
- We use this information to enable you to access and improve our services, e.g. B. to make our platform user interface more user-friendly. We also use this data to customize the Services for you, for example by rearranging the order of apps in the Shopify App Store so that you see apps that we think will be of interest to you. Finally, we may use this information to provide you with advertising or marketing communications.
-
Upon completion of signing up for the Services and depending on your location, we may create a Shopify Payments account on your behalf. If you activate a Shopify Payments account (relevant for merchants in countries where Shopify Payments is offered ), we collect your business address, business type, business number, date of birth (if you are a sole proprietor), bank account information and, if applicable, government identification information such as social security number or, alternatively, if you are a Canadian merchant and your social security number, we do not want to specify, a copy of your ID directly from you.
- We use this information to create a Shopify Payments account for you, to provide Shopify Payments services, including fraud and risk monitoring, and to comply with applicable legal and regulatory requirements.
-
We collect personally identifiable information about your customers that you provide to us or that customers provide when shopping or paying.
- We use this information to provide our services to you, to process orders, and to provide better service to your customers.
If we need to verify your identity (e.g. if we suspect identity theft or if you call support and we need to verify your account), we may ask you to provide us with government-issued identification information.
We use some of the personal information you give us to make some automated decisions. For example, we use certain personal information to conduct risk or fraud screening of accounts.
We also use personal data in other cases for which you have given us express permission.
When do we collect this information?
-
We collect personal information when you register for, access or otherwise provide the information to our Services.
We also work with third parties who provide us with information about dealers or potential dealers, e.g. B. to help us find fraudulent traders.
When and why do we share this information with third parties?
Shopify works with various third parties and service providers to provide our Services to you, and we may share personal information with them in support of those purposes.
-
In addition, we may share your information in the following circumstances:
- to prevent, investigate or take action regarding unlawful activities, suspected fraud, situations involving a potential threat to the physical safety of any person, violations of our Terms of Service or other agreements in connection with the Services or as otherwise required by law.
- to assist us in conducting marketing and/or advertising campaigns.
- to comply with legal requirements or to comply with lawful court orders, subpoenas, orders or other requests from public authorities (including to comply with national security or law enforcement regulations).
Personal information may also be shared with a company that acquires our business through a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or practice. In this case, we will publish a corresponding message on our homepage.
-
Shopify will always ask for your consent before sharing your personal information with third parties for purposes other than those described in this Section 2.
Shopify is responsible for any onward transfers of personal information to third parties in accordance with the EU-US Privacy Shield Framework, the Swiss-US Privacy Shield Framework, and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
3. Information from Customers
What information do we collect from our dealers' customers and why?
-
From our merchants' customers, we collect name, email address, shipping and billing address, payment information, company name, phone number, IP address, information about orders you have placed, information about Shopify-supported merchant stores that you visit, as well as information about the device and browser used.
- We use this information to provide the Services to our merchants. This also includes order support and processing, risk and fraud screening, authentication and payments. We also use this information to improve our services.
- When you sign up for Shopify Pay, we store and use this information to pre-populate the checkout information. We also use this information to customize and enhance your merchant store visit by presenting you with goods and services that are likely to be of interest to you.
We use some of the personal information you share with us for some automated decision-making (e.g. IP addresses or payment details) to automatically block certain potentially fraudulent transactions for a short period of time.
When do we collect this information?
-
We collect this information directly from you or your device when you use or access a store that uses our Services, such as when you visit a retailer's website, place an order, or sign up for an account on a retailer's site .
When you sign up for Shopify Pay, we also collect this information to prefill your checkout information.
We also work with third parties who provide us with information about our dealers' customers, e.g. B. to help us find fraudulent traders.
When and why do we share this information with third parties?
Shopify works with various third parties and service providers to provide services to our merchants, and we may share personal information with them in support of those purposes.
-
In addition, we may share your information in the following circumstances:
- to prevent, investigate or take action regarding unlawful activities, suspected fraud, situations involving a potential threat to the physical safety of any person, violations of our Terms of Service or other agreements in connection with the Services or as otherwise required by law.
- If the retailer whose shop you are visiting or using asks us to transmit this data (e.g. if they activate a third-party app that accesses customers' personal data).
- to comply with legal requirements or to comply with lawful court orders, subpoenas, orders or other requests from public authorities (including to comply with national security or law enforcement regulations).
-
Personal information may also be shared with a company that acquires our business or that of a retailer whose store you visit or use through a merger, acquisition, bankruptcy, dissolution, reorganization or similar transaction or practice.
Shopify is responsible for any onward transfers of personal information to third parties in accordance with the EU-US Privacy Shield Framework, the Swiss-US Privacy Shield Framework, and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
4. Information from Partners
Partners are individuals or companies that comply with the terms of the Shopify Affiliate Program have agreed to work with Shopify to promote the Services by (a) recommending customers to Shopify, (b) developing themes for Shopify stores that merchants can use, or (c) developing apps with the Shopify Application Interface (API) for merchants to use.
What information do we collect from partners and why?
-
We collect your name, company name, website, Twitter or other social media name, phone number(s), address, business type, email address, PayPal account and VAT/tax number directly from you.
- We use this information to work with you, to verify your identity, to contact you, to pay you, and to screen for risk, fraud, or similar issues.
-
We collect data about the Shopify websites you visit. We also collect information about how and when you access your account and the Shopify Platform, including: Information about the device and browser used, your network connection, your IP address and information about your navigation behavior on the Shopify interface.
- We use this information to enable you to access and improve our services, e.g. B. to make our platform user interface more user-friendly. We also use this data to customize the Services for you, for example by rearranging the order of apps in the Shopify App Store so that you see apps that we think will be of interest to you. * We collect personally identifiable information about your customers that you provide to us or that they submit directly to us.
- We use this information to work with you and provide our services to your customers.
We also use personal data in other cases for which you have given us express permission.
When do we collect this information?
- We collect this information when you register for an affiliate account, when you register one of your customers for our services, or when your customers register themselves. We also collect additional information that you may choose to share with us.
When and why do we share this information with third parties?
Shopify works with various third parties and service providers to provide our Services to you, and we may share personal information with them in support of those purposes.
-
In addition, we may share your information in the following circumstances:
- to prevent, investigate or take action regarding unlawful activities, suspected fraud, situations involving a potential threat to the physical safety of any person, violations of our Terms of Service or other agreements in connection with the Services or as otherwise required by law.
- to assist us in conducting marketing and/or advertising campaigns.
- to comply with legal requirements or to comply with lawful court orders, subpoenas, orders or other requests from public authorities (including to comply with national security or law enforcement regulations).
Personal information may also be shared with a company that acquires our business through a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or practice. In this case, we will publish a corresponding message on our homepage.
-
Shopify will always ask for your consent before sharing your personal data with third parties for purposes other than those described in this Section 4.
Shopify is responsible for any onward transfers of personal information to third parties in accordance with the EU-US Privacy Shield Framework, the Swiss-US Privacy Shield Framework, and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
5. Information from Shopify website visitors and support users
What information do we collect and why?
When you visit or use the Shopify websites, we collect information about the device and browser used, your network connection, your IP address and information about the cookies installed on your device. We also collect personally identifiable information that you have submitted through messaging features on any of our websites ("Messaging Feature").
-
We may also receive personal information when you purchase tickets or send other inquiries to Shopify through our websites.
From phone support users, we collect the phone number, call records, and other personally identifiable information you provide to us during the call. Subject to our terms and conditions, we may request additional documentation from you during the call to verify your identity.
From chat support users, we collect name, email address, device and browser information, network connection, IP address, chat transcript and other personal information that you provide to us during the chat. According to our terms and conditions, we may request additional documentation from you during the chat to verify your identity.
-
From forum users, we collect name, e-mail address, website URL and other personally identifiable information that you may post there.
We use this information to verify your account, provide and improve our Services (including support and service for your account where relevant), and to answer any questions you may have.
When do we collect this information?
- We collect this information when you visit the Shopify websites, use services offered on our websites, or contact us by email, web form, instant message, phone, or on or through our websites (including but not limited to forums, blogs, and messaging features) publish content. We also collect additional information that you may choose to share with us.
6. Information from Cookies and Similar Tracking Technologies
What is a cookie? A cookie is a small file that may contain a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.
Why does Shopify use cookies and similar tracking technology?
We use cookies so that we can recognize your device and provide you with a customized experience on our websites or otherwise through the Services. We also use cookies as part of the services, for example to operate the shopping cart for our retailers' shops. You can find out more about the use of cookies on our websites and the websites of our dealers in our Cookie Policy .
-
We use cookies to deliver targeted ads Google , Facebook , Bing , SourceKnowledge and present to other third parties. We also use cookies and other information from your browser and/or device to provide you with customized advertising, ads and reports across sessions and devices.
-
Our third-party advertising partners use cookies to track your previous visits to our and other websites on the internet and to show you targeted ads. For more information about targeted or behavioral advertising, visit https://www.networkadvertising.org/understanding-online-advertising .
Opting Out: You can opt out of targeted ads from certain third parties by using the opt-out page the Digital Advertising Alliance or the opt-out page use the Network Advertising Initiative.
-
We may also use web beacons, software development kits, and other automated tracking methods on our websites, in communications with you, and on our products and services to measure performance and engagement.
Note: Because there is no industry standard for handling "Do Not Track" signals, we do not change our data collection and use practices when we receive such a signal from your browser.
7. Third Party Apps
- Through the Shopify platform, merchants can use their shop Third Party Applications connect to change features or add new features to their shop. Unless an app is marked as Made by Shopify, Shopify is not responsible for and does not have any control over the functionality of those apps. Ultimately, retailers have control over which apps they use in their shops, and they are responsible for ensuring that the relevant data protection regulations are observed.
8. How long do we keep your personal data?
-
In principle, we keep your personal data for as long as your relationship with us lasts. For retailers, this means that we keep your data for as long as you own a shop on our platform. For partners, this means that we keep your data until you tell us that you want to end your partner relationship with us. We delete personal data 90 days after we receive a deletion request from a retailer or partner. We also delete personal information from merchant stores 90 days after two years of inactivity.
In principle, we only process the data of our dealers' customers as a processor on behalf of our dealers, and it is the responsibility of the respective dealer to determine how long he stores the data in our systems.
-
Shopify acts as a processor on behalf of Merchants, except where Personal Data of Merchants' customers is used for the purposes set out in Section 3. These purposes also include risk and fraud screening.
If you end your relationship with us, we will generally continue to retain archival copies of your personal data for legitimate business purposes, e.g. B. for defense of a contractual claim or for audit purposes and to comply with the law, unless we receive a lawful request to delete it or, if you are a merchant, you terminate your account and your personal information will be processed following our standard sanitization process turned off.
-
If you use Shopify Pay, we keep your data as long as your Shopify Pay account is active. If you wish to delete your Shopify Pay account and have us delete all of your personal information stored in connection with that account, use the opt-out option at the bottom of our Shopify Pay website .
We will continue to collect anonymous or anonymised data, e.g. B. save website visits without identifying characteristics in order to improve our services.
9. What we don't do with your personal information
-
Now and in the future, we will not share personal data with other companies (except for certain Shopify merchants with whom you interact or third-party apps or service providers used by those merchants if you are a consumer or partners who you hire, if you are a merchant) to market their own products or services, disclose, sell, rent, or otherwise make available to them. We also do not and will not "sell" your customers' information, as that term is defined under California law.
-
If you are a merchant using Shopify services, we do not use the information we collect from you or your customers to independently contact or market products to your customers. However, Shopify may contact or market products to your customers if we receive their information from another source, e.g. B. the customers themselves (like when they use consumer-centric Shopify services like arrive or Shopify Pay use).* We will not charge you more or provide you with a different level of service if you exercise your data protection rights.
10. How do we protect your personal data?
-
We adhere to industry standards for information security management to protect sensitive data. This includes, for example, financial data, intellectual property, employee data and other personal data entrusted to us. Our information security systems are applied to people, processes and information technology systems based on risk management.
We conduct annual audits to ensure our handling of your credit card information is in line with industry guidelines. We are certified as a PCI-DSS Level 1 Compliant Service Provider, which is the highest level of compliance available, and our platform is audited annually by an external qualified security expert.
No method of transmission of data over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.
11. Residents of the European Economic Area ("EEA")
Shopify works with merchants and users from all over the world, including the EEA. If you are based in the EEA, your personal data will be processed by Shopify International Ltd., the Shopify Affiliate in Ireland. As part of our Services, we may transfer your personal information to other regions, including Canada and the United States. To protect your information when it is transferred outside of the EEA, Shopify uses the EU-US Privacy Shield (explained in more detail below) and intercompany agreements between our various affiliates, who may process your information on behalf of Shopify International Ltd.
If you are a resident of the EEA, you have certain rights under European law in relation to your personal data. These include the right to request access to, correct, amend, delete, transfer to another service provider, or object to certain uses of your personal data. If you are a merchant, affiliate, visitor to Shopify websites, or user of Shopify Support Services and wish to exercise these rights, please contact us using the details below. If you are a customer of a merchant using the Shopify Platform and you wish to exercise these rights, please contact the relevant merchant directly. We act as a processor on their behalf and can only forward your request to the merchant for them to respond.
If you are not satisfied with the response you receive from us, we hope that you will contact us to resolve the issue. However, you also have the right to lodge a complaint with the relevant data protection authority in your country at any time.
In addition, if you are located in the EEA, we would like to point out that we generally process your data in order to comply with any contracts we may have with you (e.g. if you place an order via the Site), or otherwise for Pursuing our legitimate business interests as set out above, except where we are required by law to obtain your consent for a specific processing operation. In particular, we process your personal data to pursue the following legitimate interests, either for ourselves, for our dealers, our partners or other third parties (including customers of our dealers):
-
To make our services and applications available to merchants and others
To avoid risks and fraud on our platform
To provide communications, marketing and advertising
To provide reports and analytics
To make it easier for merchants to search for and integrate with apps through our App Store
To provide troubleshooting and support services and answer questions
To test features or additional services and
To improve our services, applications and websites.
If we process personal data to pursue these legitimate interests, we assume that the risks for the data subject can be reduced by the type of processing and the technical and organizational measures taken to protect this data.
12. How do we protect your personal data across borders?
While Shopify Inc. is a Canadian company and stores data primarily in the United States and Canada, we serve people around the world and our technology processes data from users around the world. Accordingly, Shopify may transfer your personal information outside of the country, state, or province in which you reside.
Data transfers may be subject to the laws of those countries. For a list of countries to which personal information may be transferred, see our List of processors . Shopify does not transfer or store data to countries that do not have robust data protection regimes.
Shopify (in particular the Shopify affiliates Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc. and Shopify (USA) Inc.) comply with the EU-US Privacy Shield Agreement regarding the collection, use and retention of personal data from data subjects in the European Economic Area (“EEA”) and the Swiss-US Privacy Shield Agreement regarding the collection, use and retention of personal information from data subjects in Switzerland. In this regard, we have certified that we adhere to the Privacy Shield principles of notice, choice, accountability for onward transfers, security, data integrity and purpose limitation, access, recourse, enforcement and liability.
If you are based in the EEA or Switzerland and you believe that your personal information has been used in a way that is inconsistent with the relevant privacy notices above, please contact us using the information below. If your complaint or dispute is not resolved, you also have the option of contacting the International Center for Dispute Resolution®, the international body of the American Arbitration Association® (ICDR/AAA). This organization provides independent dispute resolution services⏎at no cost to you. You can get ICDR/AAA via http://go.adr.org/privacyshield.html to contact.
If, after attempting to resolve the ICDR/AAA dispute, you believe that your concerns about our use of your personal information have not been addressed, you can engage in binding arbitration to resolve the issue. For more information on binding arbitration, visit http://www.privacyshield.gov .
By participating in the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, participating US Shopify entities are subject to the investigative and enforcement powers of the US Federal Trade Commission. Further information on the EU-US Privacy Shield and the Swiss-US Privacy Shield can be found at https://www.privacyshield.gov . Shopify's acknowledgment statement can be found at https://www.privacyshield.gov/participant?id=a2zt0000000TNSNAA4&status=Active .
13. Automated Decision Making
In providing the Services, Shopify uses various machine learning algorithms and forms of automated decision-making. We use automated decision-making e.g. B. for the following purposes: to prevent risk and fraud by merchants, to help merchants prevent fraudulent transactions from their customers, to personalize the merchant experience when using our admin area and the App Store, and to determine eligibility for certain services (such as Shopify Capital).
Most of these algorithms (with the exception of the personalization functions and some customer risk/fraud screening, more on this below) are not fully automated and involve some level of human interaction (e.g. risk and fraud scores are provided to merchants for customers, which requires merchants to make a conscious choice about how to handle it. Our personalization algorithms are fully automated, but only affect display features, i.e. how the apps are presented to you on the App Store. Similarly, we have a set of fully automated fraud check blacklists. When we believe that a transaction was made using stolen or fraudulent payment information, this may result in a customer being unable to complete a transaction, but only for a few hours and a few days.
14. Control and Access to Your Personal Data
Shopify understands that you have certain rights regarding your personal information and takes reasonable steps to enable you to access, correct, amend, delete, port, or use your personal information to restrict. If you are a merchant or partner, you can change many types of personal data directly through your account settings, e.g. B. Payment or contact details. If you are unable to change your personal information through your account settings, or you have any questions about the information collected when you visit Shopify websites or use our support services, please contact us so that we can make the changes you want. Please note that if you send us a request regarding your personal data, we need to ensure that it is you before we can respond. In order to do this, we may ask you for a document confirming your identity, which we will destroy after verification.
If you would like to appoint an agent to exercise your rights on your behalf, please email us from the email address we have on file for you. If you email us from a different email address, we will not be able to determine whether the request is from you and we will not be able to honor your request. Please include the name and email address of your authorized representative in your email.
If you are a retailer's customer and wish to exercise these rights, please contact the relevant retailer directly. We act as a processor on their behalf and can only forward your request to the merchant for a response. However, please note that if you delete your personal information or restrict its use, the Services may not function properly. If you use Shopify Pay and would like your personal information to be deleted, use the opt-out option at the bottom of the Shopify Pay website .
15. Contact Shopify
If you want to make a legal request or serve a subpoena or similar document to obtain information about our merchants, their shops or other parties whose data we process, please read our Legal Request Guidelines .
If you have questions about your personal information or this Policy, or want to make a complaint regarding Shopify's processing of your personal information, contact Shopify by email at privacy@shopify.com or via the contact details below.
If you are based in Europe:
Shopify International Limited
Attn: Data Protection Officer
c/o Intertrust Ireland
2nd Floor 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland
If you are based in Asia, Australia or New Zealand:
Shopify Commerce Singapore PTE. LTD.,
77 Robinson Road,
#13-00 Robinson 77,
Singapore, 068896,
Attn: Legal/Privacy Team
In all other countries/territories:
Shopify Inc.
Attn: Chief Privacy Officer
150 Elgin St., 8th Floor
Ottawa, ON K2P 1L4
Canada
Newsletter Privacy Policy-
If you subscribe to our newsletter, you submit the above personal data and give us the right to contact you by email. The as part of the registration
We use the data stored for the newsletter exclusively for our newsletter and do not pass it on.
If you unsubscribe from the newsletter - you will find the link for this at the bottom of every newsletter - we will delete all data that was saved when you registered for the newsletter.
Additional text:
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent in a consensual manner. In the course of this, the potential recipient can be included in a mailing list. The user then receives a confirmation e-mail with the opportunity to confirm the registration in a legally secure manner. The address will only be actively included in the mailing list if the confirmation is received.
We use this data exclusively for sending the requested information and offers.
Newsletter2Go is used as the newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
The data protection measures are always subject to technical innovations, for this reason we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.